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NON CUSTOMIZED JERSEYS & SOCKS
Your satisfaction is important to us. We know that it is sometimes necessary to return or exchange an item and we want to make it easy. If you are not satisfied with your order, simply return it to us in original condition for exchange or refund within 30 days of receiving it and we will credit you for the entire amount less shipping and handling charges. If you receive an item with a manufacturing defect, or there is an incorrectly shipped item, we will replace or refund the returned item including shipping costs once we have received it.
CUSTOMIZED/PERSONALIZED ITEMS
If your item has not yet been customized or shipped we may be able to change or cancel the order upon timely notification. Customized items cannot be changed, cancelled or refunded once the customization process has begun. Shipped customized jerseys qualify for return or exchange only in the event of a manufacturing defect or customization error.
At IJ Team we value and respect the privacy of our customers. We only collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. All promotional e-mails that we send have an easy unsubscribe feature that allows you to be permanently removed from future mailings.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example adding a product to cart or completing a purchase. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the IJ Team website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. If you do not wish to have your computer cookied at all, you may opt-out of this advertising service by clicking here.
Protecting the safety of your credit card information is extremely important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is another way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
For questions, comments, or assistance, you can send your questions or requests to our Customer Service department any time by emailing sales-team@ijteam.com . We make every effort to reply to all inquiries within a maximum of one business day, and often are able to respond within a few hours.I
f you would prefer to speak with a real person by phone, our team of experienced and friendly Customer Service Specialists is available to help with any questions you may have about our products and services. They will also be happy to take your order by phone if you prefer not to place your order online. Our Customer Service Call Center can be reached Toll-Free by dialing 1-844-866-8326 and selecting Option 2.
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